Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

How do I return?

  • Enter your order number and email address in the fields above and click 'Start a Return'
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines
  • The shipment will be picked up from the original delivery address. However, at some locations pickup facility might not be available, in such a case you would be required to ship it back to us.


What are the conditions for return?

  • If you find any issue with our product, like sizing problem or any defect, then you can request a return
  • Return must be filled within 15 days of receiving your shipment
  • Products must be in original condition
  • Unwashed and Unworn
  • In the original packaging with all tags intact


 I ordered multiple products. Can I file return for a single/more products?

  • Yes, you can file a partial return for single or more products 


What items are non-refundable?

  • Free gifts or promotional items


What happens to the free gifts that I receive with my order in case I return my order?

  • If an order is partially or completely returned, any free gift received along the order is to be returned.


Are there any charges for return?

  • There are no charges for returns
  • Original shipping charge is non-refundable


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email notifying that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If the return is approved, then your refund will be processed through the original mode of payment within 10 business days.

Still have questions? Email us at support@devotedstore.com with your full name, order number and we will get back to you shortly.